Frequently Asked Questions

What hosting service should i order?

Shared hosting is generally more affordable and suitable for small websites, VPS hosting is more expensive but provides better performance and flexibility for larger websites and Dedicated Servers are the best option to host applications, websites or database that require optimal performance and great scalability.

How do I get started?

To get started with ThunderVM hosting, you will need to sign up for an account and choose a hosting plan that meets your needs. ThunderVM offers a variety of hosting plans to choose from, including shared hosting, VPS hosting, and dedicated server hosting. Once you have signed up for an account and chosen a hosting plan, you can use the ThunderVM control panel to access your hosting account(s) and website(s) such as the files, databases, and applications associated with your website.

What is the difference between Shared vs VPS Hosting?

Shared hosting is a type of web hosting service where multiple websites are hosted on the same server and share the same resources (such as storage space, CPU, and RAM). VPS hosting, on the other hand, is a type of hosting where a single physical server is divided into multiple virtual servers, each with its own dedicated resources.

What is the difference between VPS vs Dedicated Servers?

A VPS is a virtualized environment that is created on a physical server, which is then shared by multiple users. This allows for more flexibility and scalability, as users can customize their VPS to meet their specific needs. A dedicated server, on the other hand, is a physical server that is dedicated solely to one user or organization. This provides more power and resources, as well as greater control and security.

Are my funds secure?

Yes, your funds remain secure when using any of our payment methods. Our payment processor is PCI compliant and follows the highest security standards for online payments. We also use SSL encryption to ensure your transactions are safe and secure.

Are there any additional security measures?

Yes, we offer a number of features such as two-factor authentication to 2help keep your data safe and secure. You also have the option to use Stripe to pay for our services, which is a secure and trusted payment system.

Do you offer direct debits?

Yes, we accept direct debits from most major banks. Please contact our support team for more information on this payment method.

What payment methods do you accept?

We accept the most popular payment methods, including PayPal, Bank Transfers, Perfect Money, Credit C2ards and cryptocurrencies such as Bitcoin, Monero and Ethereum. For more informations click here.

How can you contact us?

We offer support over email, telegram, signal, jabber, whatsapp, skype, discord and on-site tickets. For more informations click here.

What is "cPanel CP"

cPanel CP (cPanel Control Panel) is a web hosting control panel software. cPanel CP provides a user-friendly graphical interface that allows non-technical users to manage their websites and server settings without needing to use command-line tools.

What does "Root Access" and "Administrator Access" mean?

"Root Access" and "Administrator Access" both refer to privileged levels of access or permissions on a computer system or server, allowing users to perform certain actions that are not available to regular users. Root Access is a term commonly used in Unix-based operating systems, including Linux. It refers to the highest level of administrative access on the system. Administrator Access, also known as Admin Access, is a term used in the context of Windows operating systems. It is equivalent to Root Access in Unix-based systems.